Frequently Asked Questions

How do I join the Mondelez loyalty scheme?
Ask your rep next time they’re in store, if you don’t have a rep then email retailer.services@mdlz.com to find out more.
How do I claim vouchers?
Once you have earned points you can redeem them either to get vouchers or other items

Take a look at page 6 of your brochure where you’ll find some info on claiming rewards. This can be found on the ‘Tools’ page
How long does it take to get my rewards?
Usually 7 working days. If you’ve not had them then drop an email to retailer.services@mdlz.com and they’ll track them down.
How do I change my delivery address?
Drop an email to retailer.services@mdlz.com and they can make the change for you
How do I earn points?
Take a look at your Loyalty scheme brochure for the latest criteria.
How do I get my points updated?
If you don’t have a rep then email photos of your displays to retailer.services@mdlz.com and they’ll check them against the criteria and add any owed points to your account, usually within 2 weeks. Have a quick look at your brochure before you take the photos so that you are sure your display still meets the criteria.
Where do I find my account number?
Your account number can be found on the back page of your Loyalty brochure in your folder. If it’s not there then call the team on 0870 6000 699 who will find it for you.
How many points do I have?
To view your rewards you should click on the Loyalty tab near the top of this page and re-enter your password to see your points balance.
Can I order a stand or display from you?
If you have a rep ask them as they may have something they can offer, if you don’t have a rep then sign up for email marketing updates from delciousdisplay.co.uk and we will email you when POS is available. You will also find downloadable poster on the tools page of the site
I want to know what the display layout should be!
Click on ‘Products and Displays’ at the top of this page and select ‘Display advice’ for the category you’re interested in
What products should I sell?
Of course you are free to choose the products that work best for you, but if you want our recommendations then click on ‘Products and Displays’ at the top of this page and select the category that you are interested in for a list of our top selling lines
How can I make the most of seasonal opportunities
Click on ‘Products and Displays’ at the top of this page and select ‘Seasonal Opportunities’ under the confectionery banner
What products do you supply
We currently own and supply:
  • Cadbury- chocolate, biscuits and Hot Chocolate
  • Maynards Bassetts
  • Ritz
  • Ritz Crisp and Thins
  • Oreo
  • Trebor
  • Mikado
  • Belvita
  • Halls
  • Green and Blacks
  • Barny
  • Philadelphia
  • Dairylea

We also have a number of cheese and grocery brands.
How do I find out more about your product range
Go to display and products in the tab above , you can also select to receive news product by opting to receive updates by email
Where do I find out about ingredients in your products?
Go to Cadbury.co.uk, there is a link in the ‘useful links’ box on the tools page.
Alternatively you can call our consumer service helpline on 0800 818181
I want to report a quality issue! What do I do?
Thank you for letting us know we recommend you isolate the stock, keeping all packaging including the outer case, it is important we track the batch number if possible. Please also make a note of where and when you purchased the goods.

Please send pictures of the damage and the best before date section of the product to retailer.services@MDLZ.com and we will conduct an investigation.
Can I buy direct from you?
To consider a direct order arrangement we would be looking for a spend in excess of £100k per year per delivery address. If this is something you are interested in please email retailer.services@MDLZ.com with your address details and the products you are interested in ordering from us.
I need some information on a product!
Click on ‘Products and Displays’ at the top of this page
What deals are available?
I don’t have any deals for you at this time, please check your local cash and carry for current offers.
How do I find out about new products?
The best way to find out about new products is to sign up for email communications from us. To do this click on ‘Your Account’ in the top right corner of this page and click on the checkbox to receive marketing communications (about half way down the page). For recently announced new product information click on 'Latest’ at the top of this page
What are your best sellers?
Of course you are free to choose the products that work best for you, but if you want our recommendations then click on ‘Products and Displays’ at the top of this page and select the category that you are interested in for a list of our top selling lines
Where do I find my account number?
Your sales representative can give you this information or you can call the team on 0870 6000 699 who will find it for you. If you are a member of our loyalty scheme your account number can be found on the back page of your Loyalty brochure in your folder. If it’s not there then call the team on 0870 6000 699 who will find it for you.
Where is my local cash and carry?
Type “cash and carry” and your city name into a search engine to find details of cash and carry outlets in your area.
Can I get a pricelist?
Retailers are free to select their own pricing, however a copy of our recommended retail prices can be found on the tools page of this site – scroll down to ‘Product details’ booklet and open booklet
Do you have any competitions?
Competitions are usually shown in the banner adverts on the home page. If you’re looking for the terms and conditions then scroll to the bottom of this page and you will find a link on our home page
How do I change my email address in Deliciousdisplay.co.uk?
Log in to delicious display

Click on ‘Your Account’ in the top right corner of this page and click on the ‘change email’ text under the Login Details header (about half way down the page)

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